Privacy policy

Welcome to RTG Lifestyle. We highly value your privacy and the protection of your personal data. This privacy policy outlines how we collect, use, store, and secure your personal data. By using our services or visiting our website, you agree to the terms of this privacy policy.

1. Data Collection

1.1 Personal Data

RTG Lifestyle collects personal data that you provide to us when using our services, such as:

Name
Address
Phone number
Email address
Payment information
Date of birth

1.2 PrivilegePass Members

For our PrivilegePass members, we collect additional data to enhance their service, such as:

Bank and credit card information
Passport details, including document number and expiration date
Names of immediate family members, partners, and/or children

1.3 Executive PrivilegePass

For our Executive PrivilegePass members, we also collect the names of their staff, suppliers, and third parties to provide seamless service.

1.4 Usage Data

We also collect data on how you use our services, such as:

IP address
Browser type and version
Visit time and date
Pages visited
Time spent on our website

2. Use of Data

RTG Lifestyle uses your personal data for the following purposes:

Providing our services and products
Processing payments
Customer service and support
Providing information about our services and offers
Improving our services and website
Complying with legal obligations (Article 6:103 GDPR)

3. Data Storage

RTG Lifestyle securely stores your personal data. We use external hard drives to store data, making it more difficult for hackers to access your information. Data is regularly backed up and stored in secure facilities.

4. Data Security

We take the security of your personal data seriously and take reasonable measures to protect it from loss, theft, misuse, and unauthorized access. Our security measures include:

Use of encryption technologies
Access control to data storage
Regular security checks and audits
External hard drives for offline data storage

5. Data Sharing

RTG Lifestyle does not share your personal data with third parties, except in the following cases:

With your consent
To comply with legal obligations (Article 6:103 GDPR)
To provide our services through trusted partners and suppliers bound by confidentiality agreements

We respect your privacy and will never disclose your personal data without your explicit consent. RTG Lifestyle will never disclose our customer base to third parties without the permission of our clients.

6. Your Rights

You have certain rights regarding your personal data, including:

Right of access: You can request access to the data we have about you (Article 15 GDPR).
Right to rectification: You can request correction of incorrect or incomplete data (Article 16 GDPR).
Right to erasure: You can request the deletion of your data under certain circumstances (Article 17 GDPR).
Right to restrict processing: You can request the restriction of processing your data under certain circumstances (Article 18 GDPR).
Right to data portability: You can request the transfer of your data to another organization (Article 20 GDPR).
Right to object: You can object to the processing of your data for direct marketing purposes (Article 21 GDPR).

7. Cookies

Our website only uses necessary cookies to ensure the functionality of the site. These cookies do not require visitor consent and are essential for the operation of the website. We do not use cookies that require your consent (Article 11.7a Telecommunications Act).

8. Changes to the Privacy Policy

RTG Lifestyle may update this privacy policy from time to time. We encourage you to review this page regularly to stay informed about any changes. We will announce significant changes to this privacy policy via our website or by email.

9. Contact

If you have any questions or comments about this privacy policy or your personal data, please contact us at:

RTG Lifestyle
0031 6 83 67 65 76
info@rtravelgroup.store

Thank you for your trust in RTG Lifestyle. We are committed to protecting your privacy and keeping your data secure.

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